Great location, being a few minutes walk from Ealing Common Tube and shops (especially supermarket and coffee), and 5-10 minutes walk from Ealing Broadway, which also has the Elizabeth Line if coming here from Heathrow. The room was not overly large but was clean and fresh and had everything that is needed, including a comfortable bed and good natural light. And it wasn't noisy. A great range of items available for breakfast and I liked being able to get the type of tea you want freshly made for you. The staff were friendly but professional, and most came across as genuinely friendly, not just saying the right phrases with a bored look in their eyes. I enjoyed my stay more than expected and would definitely stay here again.
Katrina
april 2023
The very pleasant ,friendly and helpful staff, always available to make our stay as comfortable as possible. Our bed linen was changed on request late in the evening, we had forgotten to remove the notice on the door.Despite it being out fault ,all the linen was changed at 22h00. I was very impressed by this excellent service. Delicious warm cookies were offered to us each time we passed by the reception.What a treat !! Maybe because it was during Christmas holidays, but I thought it was a very nice touch .
Ursula
januari 2025
We had a delay with our trains meaning we weren't able to get to the hotel until midnight, staff were really accommodating, did most of the check in over the phone so we were all set to just sign a few bits when we got there. Staff were really lovely from the few interactions we had. Really comfy beds and the room was a really nice temperature considering how hot the weekend was. Great distance from Gunnersby Park for the concert we attended.
Rebecca
augusti 2024
The location and the staff was okay the breakfast was pretty good i just hope they would change the menu once in while cause for 4 days eating the same thing feels a bit boring
Abigail
december 2024
Easy to find, good size rooms and a Large car park. Staff all very welcoming and polite except one who we found quite rude (shame she let others down) Loved the welcome cookie and pleased this happens at all double trees.
Vicky
juni 2024
The room was clean and plush. The reception staff were really friendly. The warm cookie on arrival is a nice touch. The towels are fluffy and the complimentary soaps smelled nice. We stored our bags there on checkout so we could venture out and about. It's really close to the tube also.
Hevskip
oktober 2024
The bar was a nice area to sit in, coffees were very nice and a reasonable price, free cookie on arrival was very welcomed after trekking across the tubes . Staff were extremely helpful and friendly.
Emma
december 2024
All the staff are great. Customer service is excellent. Everywhere is very clean. The location was perfect for us. It is a 10 minute walk to Ealing Broadway Tube and the Elizabeth line. Heathrow is about 30 minutes on that line. Ealing Common Tube station is a little nearer. The bed was large and very comfortable. We were provided with tea and coffee making facilities and you can get fresh milk from the bar and cookies from reception.
Annemarie
mars 2024
This hotel was really nice - it is a bit far away from London centre, but that was exactly what we were looking for. It is nicely located, next to other hotels, roads and houses so even though we were coming back at dark and also checked out around 4 AM we were not feeling uncomfortable or not safe (as two young ladies, we really appreciate that.) The way to London centre is not that long though, we spend around 50 minutes to fo there by the tub. Staff was really friendly, they gave us cookies and also a breakfast box on the final days as we wouldn't make it to the breakfast because of our early morning flight. Everything was nice and clean. Room is pretty small, but u do not need anything more if you just use it for a sleepover. Also good prize, London is insane.
Eliška
november 2023
It was perfect for our purpose (a funeral nearby). The staff were exceptionally kind, professional and helpful. The sitting areas were comfortable and adaptable. A large number of family came back to the hotel after the service and we are treated with great kindness and consideration and with out any fuss. The reception staff were also exceptionally helpful in helping me to find the correct way to the church.
Maida
november 2024